Your Rights & Responsibilities

As a patient of The Cardiac Centre you have a right:

  • To be treated with respect, dignity, care, consideration, and understanding
  • To clear and concise explanation of your condition, illness, and any treatment or recommended procedures by your Cardiologist
  • To privacy and confidentiality of your medical history and personal information
  • To receive an explanation of any possible costs that may be incurred by you as a result of your treatment
  • To have a family member or nominated person present when you receive information about your condition
  • To refuse treatment at any time
  • To express an opinion or make reasonable verbal or written complaints if you are unhappy with your treatment at any time

As a patient of The Cardiac Centre you have a responsibility:

  • To provide accurate and complete information regarding your personal and health details including current symptoms and treatments, medications and past illnesses
  • To ensure you are well informed and understand your condition and proposed treatment, before giving consent to any procedure
  • To ask for more information
  • To adhere to the recommendations of your Cardiologist
  • To inform your Cardiologist if you are having any problems or reactions to the treatment prescribed
  • To provide a current list of medications when you attend the practice for a consultation or procedure
  • To provide a referral from your GP when required
  • To notify the practice if you are unable to attend your appointment